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All orders are processed in USD. While the content of your cart is currently displayed in CYN, you will checkout using USD at the most current exchange rate.

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Shipping Policy

Delivery Information

We aim to dispatch most orders within 1-3 business days after purchase. However, processing times may be extended during peak seasons or periods of high demand. We appreciate your patience and strive to ensure timely delivery.

Please Note: Orders are processed on business days only (Monday-Friday).

Total Delivery Time = Processing Time + Shipping Time

Order Tracking

Once your order has been shipped, you will receive an email confirmation with a tracking number. You can use this number to monitor your package from our fulfillment center to your location.

For registered users, tracking details will also be available in your account’s purchase history.

Tracking Delays: If tracking information is not immediately available, please allow up to 24 hours for the status to update after the carrier scans the package.

Estimated Shipping Time

An estimated delivery date will be displayed at checkout. Please note that shipping times may vary depending on your location and the courier service.

Important Information

If your package does not arrive by the estimated delivery date, please check your order status in your account dashboard.

For further assistance, our customer support team is available to help.

Shipping Restrictions: Some locations may be outside our shipping range. If we are unable to deliver to your address, please contact us, and we will do our best to assist.

Additional Information

Delivery times are estimated, and delays may occur due to unforeseen circumstances, such as:

For any inquiries regarding your order, please reach out to us at [email protected].

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